Thursday, April 5, 2012

ZIP files do not appear when we select upload multiple documents option.



Issue:
ZIP files do not appear when we select upload multiple documents option.
For some odd reason, we can’t see our zip files when choose “Upload Multiple Documents”  

Resolution:
Microsoft KB suggests that it is a design behavior with windows vista machines and needs registry modifications to fix it completely.


Fix Suggested:
To fix this problem you need to delete the following registry keys. 
HKEY_CLASSES_ROOT\CLSID\{E88DCCE0-B7B3-11D1-A9F0-00AA0060FA31}
HKEY_CLASSES_ROOT\CLSID\{0CD7A5C0-9F37-11CE-AE65-08002B2E1262}


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